Inspection

CCL Label Ashford has created and continues to refine a dedicated Inspection Department responsible for reviewing every manufactured label prior to despatch.  The department uses a combination of the latest inspection technology and skilled operators to ensure we meet customers' expectations. 

Inspection processes are tailored to customer needs and can include the verification of barcodes and sequential numbering for reconciliation.

Quality Systems

CCL Label (Ashford) Ltd has an established Quality Management System that is certified to ISO9001:2000.

CCL Label (Ashford) Ltd  has adopted many of the requirements of the PS9000:2001 pharmaceutical standard and has established robust systems of control of materials and contamination prevention that consistently meet customer needs and expectations.
Combined with the internal auditing programme CCL Label (Ashford) Ltd welcomes customer feedback on improvement opportunities and customer audits can be arranged on request.

Production

CCL Label Ashford designs and manufactures its own specialist machinery and includes customised integration of other equipment when required.  CCL Label Ashford's on site engineering departments support customer focused goals further by offering maximum product flexibility on our adaptive machinery.

One of CCL Label Ashford’s strengths is in providing these capabilities at each CCL location around the world giving the added ability to transfer either load or capacity between selected locations for specific projects.
Production includes a number of additional processes which further enhance our product control-
Adhesive detection systems
Barcode & 2D code verification
Optical character reading/verification
Variable print number generation (sequential or from file)

With the continuous improvement ethics we have globally, each CCL facility works together to improve processes to ensure that our customers needs are exceeded.

All of CCL Label Ashford's products have been proven to be applied at the high speeds required in today's climate.

Folding

CCL Label Ashford's ability to offer quality at excellent value is evident further by examining the variety of finishing capabilities. These include:

simple conventional parallel folding complex folding constructions, incorporating cold adhesive, hot adhesive and stitch binding techniques.

Four Colour Process is the method in which most printed images such as photographs are printed. To achieve the most natural colours required when printing photographs a mixture of Cyan, Magenta, Yellow and Black are used with varying screens (line per inch), and angles to reduce moir

Customer Support

Each member of the team is trained to a high standard and is encouraged to continually develop their day-to-day relationships with all our customers, new and prospective.
 
The team works very closely with the Technical departments to identify alternative approaches to problems and ways to achieve cost reductions in the supply chain. For example, the team might discuss ideas such as changes to order placement, machine run times or call off schedules with the customer.

Key dates for the UK - Ashford Office

The CCL Label Ashford Support Team is here to help you.  If you have any queries or wish to place an order please call either our main switchboard number +44 (0) 1233 503333 or directly on any of the numbers within the linked Customer Support File below.  

Office opening hours are Monday - Friday 8.30 a.m. - 5.00 p.m. (GMT).

Linked files

European Customer Support Info 2005 [46kb]

Studio Department

The Studio utilises the most up to date hardware and software to receive customers’ artwork, enabling full integration with our customers’ systems and websites for downloads.

Our unique experience with Extended Text™ labelling solutions has led to dramatically improved speeds of handling artwork. 
• Software such as automatic imposition ensures accurate page placing.
• The installation of CTP (Computer to Plate) enables new plates to be produced  every time we print, improving the quality, integrity and cost of our  leaflet/booklet printing process.

Technical Department

By producing detailed drawings, technical specifications, label mock ups and quotations, CCL Label Ashford can ensure that its customers receive the correct solution for their business needs; from concept to final application to the desired product and after sales support.

Members of CCL Label Ashford's technical team are available to attend customer meetings at either the customer’s own site or at any other site that requires support such as third party contract packers.

CCL Label Ashford is dedicated to continuously improving its existing product range as well as developing some of the most advanced labelling solutions in the booklet and leaflet label market place. We work very closely with our customers and suppliers to develop new products and features that are specifically designed to meet all existing and future market needs.