What guarantees can CCL provide on print and finishing capabilities?

CCL Label (Ashford) Ltd's procedures meet with ISO:9001/2000 and all relevant pharmaceutical Codes of Practice.

Is it possible to arrange a QA audit?

Yes this can be organised through the relevant Area Sales Manager or directly with the Quality Assurance Manager.

Does CCL Label (Ashford) Ltd work to specific customer specifications?

Most of our customers will specify certain criteria for the production of leaflet-labels.

What is the procedure when a quality issue has been raised on a delivered product?

Any complaints should be directed to the Quality Assurance Manager giving precise details of the nature of the complaint, any reference numbers and, if necessary, photographic evidence. Where requested, samples should be returned for the attention of the Quality Assurance Manager as soon as possible to facilitate any investigation.

Does CCL Label (Ashford) Ltd operate to pharmaceutical standards and codes of practice?

All CCL Label (Ashford) Ltd's sites are accredited under and operate to ISO:9001/2000. In addition Inprint conforms with relevant Pharmaceutical Codes of practice.