Which is the best method to place an order?

Orders can be completed by post, fax or e-mail.

Will CCL provide an order confirmation?

Yes, every order will receive a confirmation unless the customer specifically requests that we do not do so. This confirmation will normally be by e-mail but other methods can be used if required.

Can customers obtain a price prior to placing an order?

Yes, an enquiry will be processed and price confirmed in writing prior to the placement of an order.

Can customers change an order once placed with CCL Label (Ashford) Ltd

This depends on the stage within the production process that the order has reached. Please refer to CCL Label (Ashford) Ltd's Cancellation Charge Policy for further details.

Can we use a different invoice address from the main delivery address?

Yes, this has become more commonplace as customers centralise purchasing for global manufacturing sites.